The BikeBiz jobs board helped fill more than 720 positions in 2023, and listings are still on the rise. Here’s our latest top five…
eBike Mechanic (Cargo) – Zoomo
At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo offers the world’s leading platform for commercial use e-bikes. We operate across the USA, UK, Europe, Canada and Australia.
In 4 years Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of >300 world-class engineers, operators, sales staff and vehicle repair technicians, developed and deployed the world’s best last mile delivery electric bikes and fleet management software; and successfully sold these fleet solutions into the world’s leading logistics businesses.
As an eBike Mechanic (Cargo) you will be: visiting customer sites, come rain or shine, using a Zoomo supplied vehicle to perform routine maintenance and repairs to our customers LEV’s, providing excellent service to both internal and external customers, including B2B clients, by answering questions and offering expert advice, working seamlessly with colleagues to ensure the smooth operation of Zoomo’s e-bike fleet, and helping to guide and develop the mechanic team by sharing your knowledge and fostering a positive work environment.
Online Team Manager – Edinburgh bike Co-op
Edinburgh Bicycle Co-op is a long established, respected independent bike retailer. Founded in 1977, we operate 6 retail outlets across Scotland and the North of England, as well as an ecommerce operation supported by a large warehouse distribution centre on the outskirts of Edinburgh. As an employee-owned business, service quality and the customer are at the heart of what we do.
We have an exciting opportunity for an Operations Manager in our Online Team, and we are inviting candidates to apply. Based at our Head Office in Newbridge, Edinburgh, you will have responsibility for running the Online Sales Team, ensuring they are focused on serving customers, answering queries, making sales and despatching product.
The ideal candidate: is able demonstrate strong leadership, motivational and administrative skills, will have a highly developed sense of customer service, can manage customer & staff expectations, whilst maximising the sales opportunity, and is an effective time-manager and pragmatic problem solver.
Customer Service Advisor – Wattbike
Wattbike is an exciting brand with a big future, used by the biggest sports teams and athletes across the Premier League, NFL, national rugby teams and more, as well as thousands of everyday athletes at home. They all have one common goal: to improve their health and fitness progression. We’re looking for a Customer Service & Operations Advisor to join our busy Customer Services team as we embark on the next stage of our growth.
As an Advisor, you’d be part of a small team responsible for the front line contact directly to our individual customers, providing world-class service through sales support and ensuring the customer has an expert point of contact specific to their needs.
Our HQ is based in Wilford near West Bridgford in Nottingham and there is a 3/2 day per week office/home hybrid working expectation so applicants must bear that in mind when applying.
At Tredz we’re believers in cycling, big time. We’re real bike people with a real online bike shop. Sharing our passion, our know-how, our stories. All to bring bikes and everything relating to them to people who love riding as much as us. Here to help riders, and their bikes, get out there.
Working within the Commercial team, as a Senior Buyer you will lead on the Parts and Accessories categories to deliver an exciting and attractive product range to our consumers. You will be instrumental in negotiating contracts, terms and process with our world class suppliers and supporting the maintenance of our successful and long- term relationship with them.
You will manage product lifecycles end to end, and work in collaboration with other departments at Tredz to deliver timely, accurate, industry leading ranges as a performance cycling retailer. You will need experience of working in procurement or purchasing role and preferably specialised knowledge in the cycling industry, but this is not essential. You will need to demonstrate analytical and problem-solving abilities, be able to negotiate and communicate effectively, relationship and stakeholder management skills are also essential.
FOX Suspension Service and Warranty Technician – Silverfish UK
Established in 1999, with a select handful of progressive Canadian bike brands, Silverfish has created a unique space in the distribution market focusing on premium mountain bike and crossover brands and offering a unique brand partnership experience.
The primary purpose of this role is to repair FOX Bicycle suspension products which may be in for routine service or repair of defects under the warranty. Service and warranties need to be processed within the advertised timeframes whilst offering a first-class service through communication and technical expertise to the customer, dealer and on occasion, the manufacturer.
The role includes the repair and service of identified products, technical support, and a general ability to think fast and assist in product related problems when they occur. The individual must be enthusiastic about our products and have a vast mechanical knowledge about bikes. A recognised certificate in Cycle mechanics (Cytech level 3 standard) would be an advantage.
