Mumbai : Thomas Cook (India) Limited, India’s leading omnichannel travel services company, along with its Group Companies, SOTC Travel and Sita, celebrated a stellar achievement at the ET Travel & Tourism Annual Awards 2024. The Group emerged as winners across multiple prestigious categories:

•           Thomas Cook (India) Limited: Outbound Travel Operator of the Year and MICE Travel Operator of the Year

•           SOTC Travel: Domestic Tour Operator of the Year

•           Sita: Inbound Tour Operator of the Year (Jury Recognition)

The ET Travel & Tourism Awards recognize excellence in the travel industry, celebrating companies for their innovation and exceptional service. Winners are selected through a rigorous, multi-tiered jury process monitored by a credible external audit agency, ensuring transparency and credibility.

By winning accolades for its outbound, inbound, domestic travel operations and MICE, the Group has demonstrated its unmatched ability to cater the evolving needs of travellers in India and around the world. These awards celebrate the Group’s excellence and highlight its achievements over the past year, driven by a strong omnichannel ‘phygital’ strategy that integrates digital and physical experiences, digital acceleration with innovations like the Thomas Cook Holidays App and AI-powered platform, the expansion of its physical footprint across India to reach customers’–right at their doorstep, and a customer-centric approach focused on delivering bespoke travel solutions and seamless end-to-end experiences. The Group’s rapid recovery and accelerated growth further underscore its leadership in the travel industry.

Mr. Madhavan Menon, Executive Chairman, Thomas Cook (India) Limited said, “Winning across categories at the ET Travel & Tourism Annual Awards 2024 is a proud moment for the Thomas Cook India Group. These recognitions across our businesses reflect our continued leadership and commitment to excellence in meeting the diverse needs of our customers. This recognition is a shared celebration with our team and loyal customers who inspire us to excel every day. As we celebrate these achievements, we remain dedicated to pushing boundaries and setting new benchmarks in the travel and tourism industry.”