Shaffy Ayubi stresses the need to develop soft skills as diligently as one works to acquire the best knowledge and training. You may be a batch topper with a top-notch knowledge base, but you can only become a good healthcare practitioner with soft skills. According to an analysis of millions of job postings, around a quarter of healthcare skills requirements are soft skills.
A pilot study highlighted by AAPC implies that healthcare team members should have five soft skills.
Communication
Communication-related areas in healthcare include caregiving transitions, sharing of patients’ status and information, and diagnosis. According to an estimation, around 28% of surgical errors are attributed to miscommunication.
Teamwork
Teamwork is crucial in healthcare, as medical professionals work together from several areas and backgrounds. It is crucial in high-pressure situations, conversations, processes, and decisions.
Empathy
Empathy is vital for a medical practitioner when dealing with patients. They must listen patiently, be receptive to concerns, and look for thoughtful, data-driven solutions.
Flexibility
Being flexible and adapting to any organisational changes, team-related or otherwise, is key to being an excellent health professional.
Time Management
The healthcare industry is known for its rapid and uncertain change of events regarding a patient’s condition or matters involving critical thinking and quick decision-making. Therefore, a health practitioner must always be at the top of his time management game.
