It’s the most wonderful (and hectic) time of the year — especially for Air New Zealand. The festive season brings significant demand for the kiwi carrier, with nearly three million travellers expected across its network between now and the end of January. To help travellers navigate one of the most logistically demanding times of the year, the airline has shared practical tips to ensure smoother journeys and stress-free travel.
Flightmare before (or just after) Christmas: The busiest day for Air New Zealand
Friday 27 December will be the airline’s busiest day, with over 50,000 passengers set to take off to destinations near and far. The day represents the culmination of months of preparation, with Air New Zealand’s goal being to ensure a seamless experience for its passengers despite the seasonal chaos.
“We’re privileged to play a part in connecting so many people,” Air New Zealand Chief Operating Officer Alex Marren says.
“The holiday season is such a special time when families and friends come together, and our team works hard, planning for months to make sure everything runs smoothly, especially during our busiest days.”
To make your holiday journey as smooth as possible, Air New Zealand has shared a comprehensive list of travel tips and festive details to help travellers navigate the season with ease and a little holiday cheer.
Top travel tips to sleigh the holiday rush
’Twas the flight before Christmas, and all through the airport, not a creature was still, not even the queues…
The festive travel season may be bustling, but with the right preparation, you can avoid the common pitfalls. Air New Zealand has compiled a handy list of travel tips to help passengers navigate the holidays with ease:
Arrive early and be gate-ready: Domestic travellers should be at their gate 30 minutes before departure. International flyers need 45 minutes. Some gates might take longer to reach, so don’t hesitate to ask the friendly airport team for assistance if you’re unsure.
Check your baggage allowance: Make sure your ticket includes the correct baggage allowance for both carry-on and checked luggage. Overpacking could lead to delays at check-in, so plan ahead.
Think before you wrap: Planning to travel with Christmas presents? Keep them unwrapped! Security screening may require you to unwrap them.
Stay covered: Travel insurance is your best friend during the holiday season. Unexpected delays or disruptions can be stressful, but a good policy will give you peace of mind.
Pack smart: Festive travellers, take note: the Civil Aviation Authority (CAA) website has a list of restricted items, so check before packing any Christmas goodies. That portable charger for Uncle Nick? Pack it in your carry on!
Sign up for travel alerts: Stay informed by signing up for Air New Zealand travel alerts. Real-time updates can make all the difference in a busy airport.
Patience is key: Security lines and boarding processes may take longer than usual. Air New Zealand’s team encourages passengers to “please be patient and respectful to airport staff, crew, and fellow travellers”.
Some other things to keep in mind:
Travelling with pets or oversized items? Plan extra time for check-in to ensure all is in order.
Heading to the Pacific Islands? Double-check entry requirements and bring any necessary documents, especially if you’re travelling with kids.
Bringing the kids? Pack snacks, entertainment, and plenty of patience to keep little ones happy during any waiting periods.
Ask Rudolf: Where travellers are going
As passengers flood airports across Aotearoa New Zealand, the airline’s network will hum with activity. But where are all these travellers headed?
Popular domestic destinations
New Zealand’s scenic hotspots are at the top of the list:
Queenstown: The ultimate summer playground will welcome a staggering 250,000 passengers in December and January.
Nelson: Sunshine seekers will make up the 155,000 travelling through the region over the season.
Dunedin and Napier: These charming spots will each see over 120,000 passengers arriving and departing.
International hotspots
Overseas destinations are also calling, with Australia leading the charge. Over 450,000 customers are flying to and from Melbourne, Sydney, and Brisbane, making Australia the number one international destination.
Further afield, Los Angeles is hosting more than 50,000 travellers, while Tokyo sees a 20% year-on-year increase with nearly 50,000 passengers. For the first time this season, Air New Zealand is also operating flights to Bali, bringing a little extra warmth to the holiday itinerary for 12,000 customers.
Sugar, spice, and everything nice: Festive touches onboard
No trip on Air New Zealand is complete without the iconic in-flight lollies, but this holiday season, they’re stepping it up with festive flavours. These sweet festive touches add a little extra cheer at cruising altitude, ensuring passengers feel the holiday vibes before they even land.
In the cabin, nostalgia is in full swing with a curated selection of holiday classics on the in-flight entertainment system. Whether it’s heartwarming family films or your favourite Christmas tunes, there’s something to keep every traveller entertained as they soar toward their holiday destination.
